Frequently asked questions
Quick answers about booking, service area, and what to expect. For availability, request a quote or call us.
Share your route, date, time, and passenger count through our request form or call +1 (855) 487-2566. We don’t publish rates on the website—we’ll follow up with you directly.
No—we specialize in Mercedes Sprinter vans and mini coach buses for groups.
Primarily the tri-state area and beyond, including New Jersey and metro New York. Tell us your itinerary in the quote form.
No. It’s a request for information. We’ll confirm availability and vehicle assignment before your trip is finalized.
As early as possible for peak dates. For travel within 24 hours, call us directly.
Tell us roughly how many bags or special items (strollers, skis) in the quote form so we can assign the right vehicle.
Yes—mention your company in the form and we’ll follow up with options.
Sprinter vans require 48 hours' notice; mini coaches require 7 days; special-event and wedding contracts require 30 days. Cancellations with less notice are charged the full base fare plus 20% gratuity. See our Terms page for full details.