Terms and conditions

All rides are billed to the customer’s credit card or corporate account on file. NJ Sprinters accepts Visa, Mastercard, American Express, and Discover. Charges may appear as A&D Limousine Service on your statement.

Applicable tolls, airport/venue fees, and taxes will be itemized on the customer’s billing statement. All published rates are subject to change without notice.

NJ Sprinters does not add automatic gratuity or automatic holiday surcharges to trip invoices.

Airport pickups —20 minutes of complimentary wait time from the official posted arrival time for domestic flights; 40 minutes for international flights. Additional wait time is billed in 15-minute increments at the vehicle’s hourly rate, plus tolls and parking.

NJ Sprintersdoes not monitor private aviation or rail schedules; wait time for passengers arriving by private aircraft or train will be charged as incurred after 5 minutes.

All other pickups —5 minutes of complimentary wait time is included. Additional wait time is charged in 15-minute increments at the vehicle’s hourly rate.

Cancellation fees depend on the vehicle type and how much notice is given before the scheduled pickup time.

No-show — If the passenger fails to appear at the designated pickup location, a no-show fee equal to the full base fare plus any applicable wait-time charges will be billed. To avoid a no-show charge, call +1 (800) 249-9214 if you cannot locate your vehicle.

NJ Sprinters shall not be liable for delays or failure to perform caused by circumstances beyond its reasonable control, including but not limited to weather, road conditions, traffic, government actions, or mechanical breakdown.

NJ Sprinters assumes no responsibility for lost, stolen, or damaged baggage, personal belongings, or any items left in the vehicle.

Program name:NJ Sprinters Ride & Booking Notifications.

Program description: An optional, transactional SMS program for NJ Sprinters customers. We send messages related to your ride quote, booking confirmations, dispatch updates, and payment receipts. We do not send marketing or promotional messages through this program.

How to opt in: Enter your phone number and check the SMS consent box that appears directly below the phone number field on our request-a-quote, instant quote, or contact forms at https://njsprinters.com. The checkbox is not pre-checked; explicit user action is required. Consent is recorded with a UTC timestamp.

Message frequency: Message frequency varies based on the quotes and bookings you initiate. Most customers receive a small number of transactional messages per trip (for example: quote acknowledgment, quote ready, booking confirmation, and payment receipt).

Message and data rates:Message and data rates may apply per your wireless carrier’s plan. NJ Sprinters does not charge a fee for sending or receiving program messages. Carriers are not liable for delayed or undelivered messages.

Supported carriers:The program is available on major U.S. carriers, including AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, Virgin Mobile, and others.

Opt-out instructions: You can cancel the SMS service at any time. Reply STOP to any message you receive from us, and we will send you a one-time confirmation message followed by no further messages. To re-subscribe, sign up again on our website using the consent checkbox.

Help instructions: Reply HELP to any message for help, or contact our support team at ride@njsprinters.com or +1 (800) 249-9214.

Privacy: See our Privacy Policy for how we handle your phone number and consent record. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.