NJ SprintersTerms and conditions
These terms govern your use of njsprinters.com and your relationship with NJSprinters ("we," "us"). By using this site or booking services, you agree to these terms. Final legal text is subject to review.
Last updated: 2026-04-10
Placeholder: This section will be replaced with attorney-approved terms. Sections below outline the expected structure.
Acceptance of terms
By accessing or using this website, you agree to be bound by these terms and conditions.
Services and requests
Information you submit through the site is not a confirmed booking until NJSprinters confirms availability, vehicle assignment, and trip details in writing or by the process we communicate to you.
Billing and payments
All rides are billed to the customer’s credit card or corporate account on file. NJ Sprinters accepts Visa, Mastercard, American Express, and Discover.
Applicable tolls, airport/venue fees, and taxes will be itemized on the customer’s billing statement. All published rates are subject to change without notice.
A gratuity of 20 % (calculated on the base fare, stop time, wait time, and any holiday surcharges) will be added to all trips.
Wait time
Airport pickups —20 minutes of complimentary wait time from the official posted arrival time for domestic flights; 40 minutes for international flights. Additional wait time is billed in 15-minute increments at the vehicle’s hourly rate, plus gratuity, tolls, and parking.
NJ Sprintersdoes not monitor private aviation or rail schedules; wait time for passengers arriving by private aircraft or train will be charged as incurred after 5 minutes.
All other pickups —5 minutes of complimentary wait time is included. Additional wait time is charged in 15-minute increments at the vehicle’s hourly rate.
Cancellations and no-shows
Cancellation fees depend on the vehicle type and how much notice is given before the scheduled pickup time.
| Vehicle | Notice required | Late-cancel fee |
|---|---|---|
| Mercedes Sprinter van | 48 hours | Full base fare + 20 % gratuity |
| Mini coach (24–36 passengers) | 7 days | Full base fare + 20 % gratuity |
| Special event / wedding contracts | 30 days | Full contract amount |
No-show —If the passenger fails to appear at the designated pickup location, a no-show fee equal to the full base fare plus 20 % gratuity plus any applicable wait-time charges will be billed. To avoid a no-show charge, call +1 (855) 487-2566 if you cannot locate your vehicle.
Holiday surcharge
A 25 %holiday surcharge (based on the fare, stop time, and wait time) applies to all trips on: New Year’s Eve & Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Eve & Day, and Christmas Eve & Day.
Limitation of liability
NJ Sprinters shall not be liable for delays or failure to perform caused by circumstances beyond its reasonable control, including but not limited to weather, road conditions, traffic, government actions, or mechanical breakdown.
NJ Sprinters assumes no responsibility for lost, stolen, or damaged baggage, personal belongings, or any items left in the vehicle.
Conduct and safety
Passengers are expected to follow driver instructions and applicable laws.
Intellectual property
Site content is owned by NJSprinters or its licensors unless otherwise noted.
Contact
Email: ride@njsprinters.com. Phone numbers are listed on the Contact page.